The Box Gallery

Terms and Conditions

The Box Gallery - Terms and Conditions:

Acceptance of Terms:By accessing and using The Box Gallery's online store, you agree to abide by the terms and conditions outlined below.
Purchase Agreement:All orders placed through the online store are subject to acceptance by The Box Gallery. A confirmation email will be sent upon successful order placement, indicating the formation of a legally binding contract between the buyer and The Box Gallery.
Product Information:The Box Gallery strives to provide accurate and up-to-date information regarding the artworks available for purchase. However, slight variations may occur, and The Box Gallery reserves the right to rectify any errors promptly.
Pricing and Payment:Prices displayed on the online store are in GBP and inclusive of applicable taxes. The Box Gallery reserves the right to modify prices at any time. Payment must be made in full before the dispatch of the purchased artworks. Accepted payment methods are clearly outlined on the website.
Shipping and Delivery:The Box Gallery aims to process and dispatch orders promptly. Shipping costs and estimated delivery times are specified during the checkout process. Any delays or issues with delivery will be communicated to the buyer.
Returns and Refunds:Buyers have the right to return artworks within a specified period, as outlined in The Box Gallery's Returns Policy. Refunds will be issued upon satisfactory inspection of returned items.
Intellectual Property:All intellectual property rights, including but not limited to copyrights and trademarks, associated with artworks and content on the online store are owned by The Box Gallery. Any unauthorized use or reproduction is strictly prohibited.
Privacy Policy:The Box Gallery respects the privacy of its customers. Personal information collected during the purchase process will be handled in accordance with The Box Gallery's Privacy Policy.
Governing Law:These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Contact Information:For any inquiries or concerns related to the online store or these terms and conditions, please contact The Box Gallery through the provided contact details on the website.

These terms and conditions are subject to periodic review and may be updated by The Box Gallery. Users are advised to check the terms regularly for any changes. Last updated: 22nd January, 2024

Return and Refund Policy

The Box Gallery - Return and Refund Policy:

Returns Due to Artwork Issues:The Box Gallery takes utmost care in ensuring the quality of its artworks. In the rare event that you receive a damaged or defective piece, please contact us within 5 days of receiving your order. We may request supporting documentation, such as photographs, to assess the issue.
Return Authorisation:Returns will only be accepted if authorised by The Box Gallery. Please do not send back any artworks without prior approval. Unauthorised returns may not be eligible for a refund.
Refund Process:If a return is authorised and the artwork is deemed defective or damaged, The Box Gallery will initiate a refund. Refunds will be processed to the original payment method used during the purchase.
Return Shipping:The Box Gallery will provide instructions on how to return the artwork, including any necessary shipping details. The cost of return shipping for authorised returns due to artwork issues will be covered by The Box Gallery.
Condition of Returned Artwork:Returned artworks must be in their original condition and packaging. The Box Gallery reserves the right to refuse refunds for items that are not returned in their original state.
Non-Returnable Items:Unless there is a problem with the artwork, The Box Gallery generally does not accept returns. We encourage customers to carefully review product details and ask any questions before making a purchase.
Contact Us:For any concerns or inquiries regarding returns, please contact The Box Gallery at info@theboxgallery.co.uk . Our customer service team is available to assist you and address any issues promptly.
Policy Updates:This Return and Refund Policy is subject to occasional updates. Please check the policy on our website periodically for any changes. Last updated: 22nd January, 2024

By making a purchase from The Box Gallery, you acknowledge and agree to this Return and Refund Policy.

Terms and Conditions

Return and Refund Policy

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